When it comes to digital marketing, the goal is always to convert visitors into customers. But how do you do that? The answer lies in the funnel.
A funnel is a marketing concept that describes the journey a customer takes from first encountering your brand to making a purchase. At the top of the funnel are potential customers who are just becoming aware of your brand. At the bottom are customers who have made a purchase and are now loyal advocates of your brand.
But how do you move customers from the top of the funnel to the bottom? The answer is with a compelling call to action.
A call to action (CTA) is a message that prompts a user to take a specific action, such as signing up for a newsletter or making a purchase. CTAs should be visible, obvious, and compelling, giving users a reason to take the next step in their customer journey.
One common mistake businesses make is offering too many choices. Users want to be told where to go, and overwhelming them with options can lead to decision paralysis. Instead, focus on giving users one clear choice. This simplifies the decision-making process and makes it easier for users to take action.
Another important aspect of the funnel is understanding that users need to be nurtured. They won't necessarily make a purchase on their first visit to your website. But if you provide them with low-risk, high-value ways to further their connection with your brand, they'll be more likely to come back and make a purchase in the future.
This is where the funnel comes in. By providing users with a clear next step, such as signing up for a newsletter or downloading a free ebook, you're giving them a low-risk way to deepen their relationship with your brand. This not only builds trust but also increases the likelihood of future purchases.
In conclusion, the funnel is the key to effective digital marketing. By providing users with a compelling call to action and low-risk, high-value ways to deepen their connection with your brand, you can move them from the top of the funnel to the bottom, transforming them from potential customers into loyal advocates of your brand. So, can you feel the funnel? With the right approach, the answer is a resounding yes.
Dennis McCarthy is a digital marketing professional, who values the connection between users and business products and services.
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